Cove & Co.

FAQ

Frequently asked questions

Product

304-grade stainless steel, chosen for its resistance to rust and corrosion in a wet environment.

Standard kitchen sinks between 18″ and 24″ wide. It also mounts on a wall or backsplash above narrower sinks.

Up to 4.5 lbs, which comfortably covers a full soap bottle, sponge, brush, and scrub pad.

Using the Product

Clean the mounting surface, press the caddy firmly in place for 30 seconds, and let the adhesive cure for 24 hours before loading it.

Wipe with a damp cloth and mild dish soap, or rinse directly under the faucet.

The caddy itself is reusable. The adhesive mount is single-use; replacement mounts are available separately for reinstalling elsewhere.

Ordering

Brushed Stainless matches most stainless sinks and fixtures. Matte Black pairs well with dark-finish faucets and hardware.

Contact us within a few hours of placing your order and we’ll do our best to adjust it before it ships.

Shipping

Orders ship within 24 hours and typically arrive within 3–6 business days within the contiguous United States.

Currently we ship within the United States only.

Yes, on orders over $35. Smaller orders have a flat shipping fee at checkout.

Returns

Returns are accepted within 30 days of delivery for a full refund of the purchase price, no restocking fee.

You’re covered by our 30-day money-back guarantee — contact us and we’ll walk you through the return.

Payments

Yes, checkout is SSL-encrypted and processed through a secure payment provider.

Visa, Mastercard, American Express, and PayPal.

General Questions

We’re a U.S.-based company; you can reach our support team through the contact page.

The Cove Caddy is our first product. We’re developing more sink-area tools to the same standard — see our About page for what’s next.

Still have a question?

Our team is happy to help before or after your order.